Leadership has undergone a profound evolution in recent years, and at the heart of this transformation is the recognition of the importance of Emotional Intelligence (EQ). EQ has emerged as a critical attribute, with a direct link to success in both personal and professional spheres, motivation, and overall well-being. In the corporate world, individuals with high EQ are now highly sought after by employers for a multitude of reasons.

What is Emotional Intelligence (EQ)?

Emotional Intelligence, or EQ, is the ability to recognize, understand, and manage one’s own emotions and the emotions of others. This skill is defined by psychologist Daniel Goleman through the following five components:

  1. Self-Awareness: The capacity to recognize and understand your strengths and weaknesses, emotions, moods, and their effects on others. A self-aware person welcomes criticism as an opportunity for learning and adaptation.
  2. Self-Regulation: The ability to think before acting and to express feelings with maturity and restraint. This means being in control of impulses and emotional responses, an essential skill for maintaining professionalism.
  3. Internal Motivation: People with high EQ are motivated by their inner drive and self-development rather than external factors like money or titles. Their motivations are intrinsic and aligned with their personal goals.
  4. Empathy: Empathy is the ability to understand and genuinely share the emotions of others. It involves more than sympathy; it entails feeling another person’s emotions. Empathetic leaders understand and respond to the needs of others effectively.
  5. People Skills: EQ also encompasses effective communication and the ability to build trust, respect, and relationships with others. High-EQ individuals avoid power struggles and deceit and form deep, non-competitive friendships.

Why is Emotional Intelligence Important in Business?

In a survey involving over 2,600 hiring managers, 71% stated they value high EQ over high IQ (talentsmarteq). They provided the following reasons for this preference:

  • Staying Calm Under Pressure: High EQ individuals are better at maintaining composure during high-stress situations.
  • Active Listening; They prioritize listening, which is key to understanding the needs and emotions of others.
  • Leading by Example: EQ leaders set the standard for behavior and encourage their teams through their actions.
  • Thoughtful Decision-Making: High-EQ individuals make more considered business decisions.
  • Handling Criticism: They accept criticism gracefully, admit mistakes, and learn from them.
  • Effective Conflict Resolution: High EQ individuals excel in resolving conflicts with empathy.
  • Empathy and Reaction: They empathize with coworkers and respond accordingly.

The importance of EQ in business is underscored by its capacity to foster a more inclusive and efficient workplace, enabling the understanding, reason, and management of emotions.

Increasing Your Emotional Intelligence in the Workplace with JB Consulting Systems

EQ trainer leading a class on Emotional Intelligence

Emotional Intelligence Training

Fortunately, emotional intelligence is not a fixed attribute; it can be cultivated and improved with practice. At JB Consulting Systems, we offer specialized EQ Training Courses designed to equip individuals with the tools they need to thrive in the workplace. Our training is tailored to each company’s unique needs and challenges, ensuring a personalized approach to enhancing emotional intelligence.

Our EQ Training Course:

  • EQ Foundation – 1.5 hours: An introduction to the key elements of Emotional Intelligence.
  • EQ & Communication (Part 1) – 4 hours: Understand your EQ strengths and weaknesses, learn the art of positive communication, explore the four attributes of EQ, and empower yourself to enhance EQ and communication skills.
  • EQ & Communication Advanced (Part 2) – 4 hours: Master Emotional Intelligence, learn how to build trust and respect in your workplace, develop advanced active listening skills, and create team norms and agreements related to communication.


In the ever-evolving business and leadership landscape, emotional intelligence plays a pivotal role. In a diverse world, EQ serves as a vital tool for creating social and economic solutions for people with vastly different needs and circumstances. Cultivating your EQ, with JB Consulting Systems by your side, can lead to not only personal success but also inspire others to follow the same path, making your workplace more harmonious and productive.

Contact us today if you’re interested in learning more about our EQ Training for your company.




  1. https://www.forbes.com/sites/forbeshumanresourcescouncil/2023/07/18/the-importance-of-emotional-intelligence-at-work/?sh=75bd2987165c
  2. https://online.hbs.edu/blog/post/emotional-intelligence-in-leadership
  3. https://www.fastcompany.com/91056770/4-reasons-emotional-intelligence-matters-in-business
  4. https://www.talentsmarteq.com/increasing-your-salary-with-emotional-intelligence/